Refund policy

Thank you for shopping with Coco Furniture & Decor. We strive to provide the highest quality furniture and customer service. Please read our return and refund policy carefully to understand your rights and obligations.

1. All Sales Final

• All sales are final. We do not accept returns or exchanges for any items.

2. 20% Restocking Fee

• In the rare event that a return is approved by our management team, a 20% restocking fee will apply. This fee will be deducted from the refund amount.

3. Delivery Acknowledgment

• Upon delivery, you will be required to sign a delivery acknowledgment form. By signing this form, you confirm that the item(s) have been received in good condition. Once the form is signed, Coco Furniture & Decor is no longer responsible for any damage or defects discovered afterward.

4. Refund Evaluation

• Refunds are not guaranteed and will be evaluated by our management team on a case-by-case basis. Factors such as the condition of the item and the reason for the return will be considered. The final decision on refunds lies solely with Coco Furniture & Decor.

5. Non-Refundable Items

• Custom-made items, clearance items, and special orders are not eligible for refunds under any circumstances.

6. Damaged or Defective Items

• If an item is received damaged or defective, please contact us within 48 hours of delivery. We will work with you to resolve the issue, which may include a repair or replacement at our discretion.

• For any questions or concerns regarding our return and refund policy, please contact our customer service team at info@cocofurnituretn.com

By making a purchase from Coco Furniture & Decor, you agree to this return and refund policy.

Thank you for your understanding and cooperation.